A tailored ideal customer profile for a one-person business. Copy it into your working system and replace every bracketed prompt.
Ideal Customer Profile
1. Customer characteristics
[Record the facts, assumptions, owner, evidence, and decision for customer characteristics.]
2. Triggering event
[Record the facts, assumptions, owner, evidence, and decision for triggering event.]
3. Pain and consequences
[Record the facts, assumptions, owner, evidence, and decision for pain and consequences.]
4. Buying process
[Record the facts, assumptions, owner, evidence, and decision for buying process.]
5. Ability and willingness to pay
[Record the facts, assumptions, owner, evidence, and decision for ability and willingness to pay.]
6. Disqualifiers
[Record the facts, assumptions, owner, evidence, and decision for disqualifiers.]
7. Language customers use
[Record the facts, assumptions, owner, evidence, and decision for language customers use.]
8. Final commitment
[Next action, owner, due date, and review date.]
Quality check
- Facts are separated from assumptions.
- Scope and exclusions are explicit.
- Every commitment has an owner and date.
- The document is stored where the work happens.
